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Privacy Policy

EZi Pilates Fitness & Wellness
Effective Date: May 2023

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At EZi Pilates Fitness & Wellness, we are committed to protecting your privacy and safeguarding your personal information in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us—whether online through our website and the Fit by Wix app or in person at our studio.

1. What We Collect

We may collect the following personal information:

  • Name, email address, phone number

  • Health history or fitness goals (as part of client intake forms)

  • Payment details (through secure third-party providers)

  • Information from online bookings or forms

2. How We Use Your Information

Your information is used to:

  • Book and manage your Pilates sessions

  • Communicate updates, class changes, or promotions

  • Customize your Pilates experience for your health and safety

  • Improve our services and customer experience

We do not sell, rent, or share your personal data with third parties for marketing.

3. Payment Security

We use secure third-party services (like [Wix Payments, Square, or PayPal — update with yours]) to process payments. EZiPilates does not store your credit card information directly.

4. Email & SMS Communication

With your consent, we may send you emails or text messages about your bookings, new offers, and Pilates tips. You can unsubscribe at any time using the link in our emails or by replying "STOP" to texts.

5. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.

6. Your Rights

You may request to:

  • View, update, or delete your personal data

  • Withdraw consent for communications

  • Ask how your information is used

To make a request, please contact us at ezipilates@gmail.com.

7. Changes to This Policy

We may update this policy as needed. The latest version will always be posted on our website.

Contact Us

If you have any questions about this policy, please contact:
📧 ezipilates@gmail.com
📞 416-569-6485

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